We shipped 8 truckloads of citrus fruit to Poland-based AMPLUS Sp. z o.o. (VAT: PL6820002923). More than half of our invoiced amount was withheld under a “quality deduction” declared unilaterally about a month after delivery — one we never accepted.
To request payment of the outstanding €73,993.91 and to make visible the unilateral deductions imposed on suppliers after delivery. This is not defamation — only documents, dates and figures.
iletisim@fairtradevoice.comThe whole process can be summarised in three stages, each supported by commercial documents.
A citrus supply agreement was concluded on 24 March 2026. Eight truckloads were shipped to Poland and invoiced for a total of €133,383.20. The sale was direct and at a fixed price — not on commission or consignment.
After delivery, a defect rate of 10–20% was reported for each shipment; we considered this reasonable. However, about a month later that rate was raised to 50–70% and we were told the goods had been sold at ≈€0.02.
As a condition for paying the balance, discount (credit note) documents were demanded. We felt compelled to issue them, then stated in writing that we did not accept them. Our last email of 15 July 2026 has received no reply.
The resale price reported to us is far below even the transport and customs cost of the same product.
Events in chronological order; each step is supported by the relevant commercial documents.
Provided solely to identify the counterparty; all details are taken from the company's own public sources and official registry records.
AMPLUS Sp. z o.o. is one of Poland's established companies in fresh fruit and vegetable production and distribution, operating since 1992.
This section is compiled solely to identify the counterparty to the dispute and contains no value judgement.
The records on which our claim rests. Personal data (signatures, IBAN, tax numbers, third-party details) is masked in accordance with the law.
The dispute is framed by international rules and established trade practice.
Under the Vienna Sales Convention, to which both Türkiye and Poland are parties, the buyer must notify a defect within the shortest reasonable time after taking delivery. For perishable goods such as citrus, this period is measured in days; a notice arriving about a month after delivery is, by this standard, considered late.
Source — CISG Arts. 38–39Imposing a unilateral discount or deduction on a supplier after goods have been delivered is treated as an unfair trading practice in Poland and is heavily penalised by the Office of Competition and Consumer Protection (UOKiK).
Note: these fines concern other companies and are cited here only as sector context, to show the legal character of this type of practice.
Source — Poland's UOKiK · EU UTP Directive 2019/633The sector rules of the European fresh produce trade require the buyer to obtain an approved, independent expert report for a quality claim. A deduction based on a unilateral statement does not comply with this procedure.
Source — COFREUROP / CAIFLIf a foreign buyer has withheld payment for goods you delivered, we set out seven steps worth taking — CISG notice deadlines, the credit-note trap, letters of demand, interest, and the legal routes available.
It has been published in good faith, under the following principles.